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Applying for Standard Accounts Any legal adult can apply for a standard buyer account with AGG Electroniks. Buyers can apply for a standard account any time by filling in the account application form on the website (if available) or request the office to send them the application form. It takes only a few minutes and buyer only needs to provide basic personal and business information. Please note that buyer account form is different from credit application form. For security reason, AGG Electroniks may manually verify certain new account applications prior to account activation.
Distributor Application Buyer with proven business record may qualify for applying for being a distributor. A distributor account has unique privileges that a standard business and personal account does not have, including a dedicated sales manager, prioritized support, as well as more competitive product pricing schedule.
Placing an Order Buyer can place orders online via AGG Electroniks website or via one of our sales representatives. Orders can also be placed by telephone, fax or e-mail.
Order Lead Time Small orders are available for immediate delivery within South Africa. Export orders will be shipped within 2 to 4 working days after the order is processed. Medium and large orders within 5 working days. Shipping dates will be updated after the order payments are cleared and AGG Electroniks begins processing the orders. Shipping date is estimated only and may vary significantly. Buyers with strict delivery deadlines are advised to place orders well in advance.
Changing Existing Order If the order is not processed, AGG Electroniks may be able to make change to the order. If the order is paid and the order is being processed, AGG Electroniks is unable to remove or change products, or reduce product quantities. Adding products or increasing the quantities of the same models may be feasible. In any circumstances, changing order may incur significant delay. If buyer needs to change order detail when the order is being processed, please contact one of our sales representatives.
Cancelling Order by Customer AGG Electroniks will cancel orders in the following cases: - The order has been placed but not paid, and AGG Electroniks is unable to confirm the order detail, including but not limited to shipping address, buyer's identity, payment issues, and product availability. - Buyer requests to cancel the order. If the order has not been processed, the order will be cancelled. If payment has been made, a full refund will be made via the original form of payment less all applicable fees.
Product Description and Specification Customers are advised to pay attention to product description, features, and technical specifications. Before placing large orders, customers are strongly advised to order samples, and put down the necessary technical details and products pictures into written agreements to avoid any product specification dispute.
Minor Product Specification Discrepancy Buyer agrees that AGG Electroniks can ship products with different packaging or colour unless the buyer explicitly indicates the products colour or packaging requirement in their order comments.
Order with Custom-designed Products Custom-designed products includes but not limited to custom logos, packaging, software, firmware, casings, printed circuit boards, accessories, chipsets, other hardware designs, user guides and other printed materials. Orders with customs-designed products generally cannot be cancelled and are non-refundable after AGG Electroniks starts processing the order. Customers placing a large order for products using custom-designs are strongly advised to talk with one of your sales representatives and put detail product specification in agreement before placing orders.
Limitation of Liability Buyer agrees that the sole and exclusive maximum liability to AGG Electroniks arising from any product sold from AGG Electroniks shall be the price of the product ordered. In no event shall AGG Electroniks, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold.
Account Cancellation Customers can request to have their account cancelled at any time provided that there is no open or pending order, and no unresolved issue. Cancelled account can be re-activated at any time at the customer's request. Customer can also request to have all order history and customer information permanently removed from all AGG Electroniks servers. After an account is permanently removed from AGG Electroniks servers, account re-activation is not possible, and all former account privileges may not be re-issued if the customer creates a new account later.
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Sales Policy |
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AGG ELECTRONIKS |
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AGG Electroniks, Your World of Comfort |
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Quality, Fast Delivery, Warranty and After Sales Supports |
