AGG ELECTRONIKS

AGG Electroniks, Your World of Comfort

 

 

 

 

 

Payment Policy

 

Payment Methods

AGG Electroniks accepts Cash Payment, wired transfer (T/T), major credit cards, Western Union, Money Gram, and letter of credit (L/C). For small to medium orders, AGG Electroniks recommends cash payment, electronic transfer, cheques and major credit cards or Western Union and Money Gram for quick payment processing. Letter of credit (L/C) is available for very large orders only.   Payment accepted in South Africa Rand (ZAR) and all major international currencies including USD, Euro and Pound Sterling.   For any other payment method or arrangement, please contact the office.

 

Processing Orders

Unless otherwise specified in the order, no order will be processed until payment is made according to the payment terms set forth in the order. Orders that are pending for payments for over 6 weeks may be automatically cancelled unless buyers explicitly request to keep them open.

 

Transaction Limits

There is no transaction limit for any purchase order. New buyers and buyers who have never purchased from AGG Electroniks before and are not able to provide proof of credit profile may have lower initial transaction limit for using credit cards.

 

Payment Clearance Time

Payment using major credit cards takes 1 working day to clear after receipt. Wired Transfer (T/T) takes 3 working days to clear. Western Union takes 1-2 days to clear. Typical payment clearance time is estimated only and may vary by the payment processors.

 

Billing Address versus Shipping Address

AGG Electroniks will do its best to protect the interests of credit card owners. For credit card payments, we ship to confirmed billing addresses only. Buyer with verifiable credit record or has purchased from AGG Electroniks can choose alternative shipping addresses. If AGG Electroniks is unable to verify the shipping address and the buyer has never purchased from AGG Electroniks before, the order may be automatically cancelled after a few working days and the payment will be fully refunded immediately via the original form of payment.

 

Credit Verification

Buyer paying with a credit card that fails either the automated Address Verification System (AVS) test or Card Code Verification (CCV) test may be requested to provide photocopies of recent credit card statements, and a photo ID card to prove the billing address and his/her identity before the order can be processed. Such verification will be done only once for each new credit card that fails one of tests.   If AGG Electroniks is unable to verify the buyer's identify or the shipping address, the order will be automatically cancelled after a few working days and the payment will be fully refunded immediately via the original form of payment.

Buyer applying for revolving credit account with AGG Electroniks may be subjected to additional credit verification in the form of business license, third party authoritative credit profile report (such as D&B DUNS number), bank account verification letter, tax returns, billing statements, and photo ID's of the business owners.

 

Price Validity

All price quotes in the order have a validity period. If the price validity period is not specified in the order, the default validity period is 3 week. Payment made after the valid period may be subjected to a significant price adjustment to align with the manufacturing cost. Buyers are recommended to make prompt payment after an order has been placed as some products are subjected to frequent price fluctuations.   Unless agreed otherwise by AGG Electroniks and the buyer, AGG Electroniks reserves the rights to change any price at any time before the order is secured by initial payment.

 

Payment & Account Balance

Unless specified otherwise in the order, the default payment term is full payment in advance. For larger orders, buyers who show a good payment history from previous purchases from AGG Electroniks may choose to have deposit first + remaining balance before shipment. Any remaining balance must be fully paid within 2 weeks from the date the order is ready to ship. Failure to pay the remaining balance will be treated as repudiation by buyers. Buyers who show verifiable credit records from approved countries and have long relationships in good standing may be qualified for applying for revolving credit accounts.

 

Transaction Fees

All transaction fees are for the buyer’s account.

 

Default in Payment

If buyers become default in payment, AGG Electroniks at its option may defer the order shipment and delivery until the default is resolved, or may treat the default as a repudiation by buyers, resell the goods and may hold buyers liable for such damages as AGG Electroniks may incur, including consequential and incidental damages. All paid deposit by buyers may be forfeited.

 

Payment Dispute & Chargeback

Buyers agree to contact AGG Electroniks to address any payment issue before filing formal chargeback or payment disputes. In most cases, issues with orders are due to miscommunication and can easily be resolved. If a buyer files a formal chargeback or a payment dispute without a just reason, or the dispute is judged in favor of AGG Electroniks by the bank, the credit card issuer or an independent arbitration party, buyer agrees to pay all fees related to the dispute or chargeback and will not seek further dispute for the same transaction.

 

Online Payment Safety

This option is not yet available. Below is the set procedure once available.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. AGG Electroniks uses the most advanced form of SSL software available: 256-bit encryption. To learn more about SSL, please follow this link www.verisign.com.

 

Access to all of our users' information is restricted. AGG Electroniks operates in a secured and locked facility that requires all employees to check in and wear valid ID badges. Buyer's credit card information is used for processing order only. Only the last few digits of your credit card number are stored in our database for verification purpose. AGG Electroniks DOES NOT store full credit card number in any server.

 

All AGG Electroniks servers, including web servers and database servers, are housed and maintained in a very secure data centre in Canada and Cape Town. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple checkpoints, firewalls, and password protection. The servers on which we store personally identifiable information are kept in a secured environment.　Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorization.

 

All employees are kept up-to-date on our security and privacy practices. Any time new policies are added; our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure that our customers' information remains protected.

 

 

 

 

 

 

 

 

 

 

 

 

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